FAQ

FAQ 2017-07-11T18:48:01+00:00
How much does a website cost? 2017-07-11T18:27:12+00:00

A website will vary in price depending on a number of factors, such as the features it includes, the amount of content to be included, the time spent developing the site, and so on.

With that said, we can accurately estimate the overall cost based on what you want your website to do. To find out the cost for your ideal website, please get an instant estimate.

Do you provide domain name registration? 2017-07-11T17:44:54+00:00

We are not a domain name registrar, but we can arrange a domain name for you if you don’t have one yet.

Generally, we encourage clients to register a domain name as soon as possible, as you wouldn’t want to miss out on securing your ideal domain name. If you don’t have one yet and would like to know how to get one, or which registrar to get one through, then get in touch and we’ll help you through it.

Do you provide web hosting? 2017-07-11T17:41:05+00:00

We are not a web hosting service provider, but we can arrange a web host for you. If you request an instant estimate, there is a point in which you’ll be asked to select a web hosting option for your website. You can elect to either use your own web host (if you have one already), or you can have us arrange web hosting on your behalf.

We partner with various web hosting companies to bring you the best web hosting services for the best prices. If you’d like to know more about the web hosting providers we recommend, then please talk to us.

Will my website be found in search engines like Google? 2017-07-11T16:51:20+00:00

Absolutely! It goes without saying that your web site needs to be meticulously planned to perform as well as possible in search engines like Google.

We employ only the best practices for SEO (search engine optimisation) work and we dedicate a lot of hours to fine-tuning the content on your web site so that your targeted keywords generate traffic.

We’ll go over some important points throughout the planning and development of your site to ensure this area gets the attention it deserves.

What after sales service do you provide? 2017-07-11T16:48:07+00:00

We’ll provide you with friendly and comprehensive support long after your website has been launched.

Whether you require help with some of the basics (e.g. updating a web page, adding an image, etc.) or the more advanced tasks (e.g. installing a new plugin in WordPress), we’re always on hand to help you.

Contact us if you have any questions about support or maintenance.

What’s involved in getting a website? 2017-07-11T18:28:08+00:00

We work with clients from all over New Zealand and although we’re physically based in Auckland, we can work with you no matter where you are.

Our preference to work remotely with clients means that we can keep our website prices much lower than our competitors. In fact, many other web design agencies will insist that you do an initial consultation, then they’ll pass you on to a designer, a developer, a project manager, etc. The whole process is ultimately unnecessary and it ends up costing you a lot more in the long run.

With us, we keep the whole web design process simple. We’ll initially find out all that we can about your business and we’ll research your competition; then we’ll set about planning a website that will get incredible results. During the design and development part of the process, we’ll give you access to a special preview of your website for the purpose of revisions. Finally, after you’ve signed off on the design, we’ll complete all testing and SEO work before launching your site.

We’ll be including even more details on our web design process shortly.

How long does it take to get a website? 2017-07-11T15:28:03+00:00

A typical website may take anywhere between 3 – 6 weeks to complete. However, we’ve designed websites in the space of a few days, and we’ve also built websites that have taken several months to complete.

The fact is, each project varies in terms of complexity and scale, so we’ll give you an indication of the expected time frame when we provide you with a quote/estimate. If you’re working to a strict deadline, then we’ll do our best to meet your requirements and launch your website by a specified date.

The best way to avoid unnecessary delays is to have all of your content (images, text, etc.) ready and well-prepared in advance of us starting the website. If you’re still only considering a website at this point, then now’s the perfect time to start writing your content.

What is responsive web design? 2017-07-11T15:19:16+00:00

Responsive web design (or mobile-friendly web design) is a technique that we use to make sure websites display properly on any device, no matter what size the screen happens to be. In other words, the web site automatically adapts how it displays on anything from a mobile phone to a desktop computer.

To learn more about why it’s so important for all websites to be mobile-friendly, check out our post: 3 reasons why you need a mobile-friendly website.